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Fast food squalk boxes going global

January 26, 2005

Fast food is going high tech these days.

Phone services have become so cheap that there are now "call centers" taking your order at the drive through instead of an employee in a cute hat.

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So you may be talking to someone across the globe who then relays your order to the particular store where you are.

Pizza Hut, Chuck-E-Cheese and Hardees are all experimenting with it right now and many more will jump on the bandwagon.

It's a way for the restaurant to save money because they don't have to staff so heavily for certain peak times of the day. We'll see how well it works.


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